Key Account Manager (M/F/X) - CDI -

Company Description :

With over 3,000 team members across thirty countries, EPSA Group, a global leader in sustainable operational performance optimization, is the go-to partner for any organization looking to enhance productivity and profitability.

EPSA offers comprehensive support across seven key areas of complementary expertise: Transformation & Digital, Procurement, Marketplace, Innovation, Energy & Environment, Tax, and Finance, with all these services and processes centered around a unified approach to digitalization. Through a tailored and responsible approach, EPSA effectively addresses the unique needs and specificities of businesses and public sector players.

At EPSA, we leverage our conviction and enthusiasm to build a group with strong human values.

This collective project serves as a lever for social and environmental transformation, driving performance and sustainable growth.

With a strong culture of commitment, EPSA, together with its team members, proudly advances its ambitious corporate social responsibility program, "EPSA for Good."

Job Description :

We are currently seeking a Key Account Manager M/F to join our EPSA Marketplace entity, a provider of procurement services.

In this role, you will:

• Conduct prospecting to arrange discovery meetings with potential clients.
• Expand your existing portfolio while driving upselling and cross-selling initiatives across other business units.
• Draft and present commercial proposals.
• Manage and prepare responses to requests for proposals (RFPs).
• Ensure strategic and operational objectives of partnership agreements are met.
• Conduct regular reviews with clients, both in-person and via virtual meetings, in tandem with Operational Managers.
• Track customer service indicators.
• Oversee billing processes and support debt collection.
• Relay feedback on service and tool improvement requirements to enhance our offerings.

Additional Information :

At EPSA, we are committed to ensuring that everyone can thrive in their roles and push their limits a little more each day. That's why joining EPSA also means:

• Contributing to various associations throughout your EPSA journey
• Maintaining a healthy work-life balance with our parental guide and the option to work remotely two days a week
• Continuous learning through our platform, developed by us and for you: EPSA Campus
• Coming together at our annual events: Kick Off Day and company seminars
• Enjoying a refreshing boost with fruit deliveries twice a week
• Sharing a convivial moment during our monthly success breakfasts or after-work gatherings
• And above all, becoming part of a close-knit team, where our collective strength is our greatest asset